Frequently Asked Questions

Información General

Open English is a live, online English course taught by native English speakers. Our internet classes are small and students practice English conversation during every session. You can study from home, at the office or while traveling and can decide on your own schedule, since classes are held 24/7. Our customized English course also provides interactive, multimedia lessons, and hundreds of videos with cutting-edge technology that allow students to practice their English comprehension and pronunciation, as well as access to teachers during and after classes.
Getting started with Open English is easy. You just need to fill in your information in the contact form in our webpage and one of our Advisors will contact you to give you more details about the product and go over convenient payment options for your region. Once you decide to purchase the course, we will verify your payment and you’ll be ready to get started on your new path to fluency.
The Open English course is completely online. The traditional books and photocopies are substituted by Live Classes, Interactive Lessons, and Practice activities. Open English classes are held over the internet and begin every hour on the hour, 24/7, without reservations. Our native English-speaking teachers will help you with vocabulary and pronunciation, and will lead conversations in English. Our classes are small and intimate, and your course will be tailored to match your current level of English knowledge. After class, you can keep learning English with our innovative audio and video lessons, and use our interactive learning tools, such as fill-in-the-blank and drag-and-drop games.
Once you make your purchase, we will email you a link to activate and personalize your course. To log in, create a new username and password, or you may choose to register through one of your existing social media accounts, like Facebook or Twitter. It’s very important to remember the email and login information you use to register. You will be using these throughout the duration of the course.

The Course

Open English is the leading company in online English learning. We offer a unique program which takes our students towards learning English through the use of advanced multimedia tools and unlimited access to Live Classes with native English-speaking teachers. 100% of the Open English course is online. Traditional classroom books and photocopies are replaced by online videos and interactive lessons. Most important of all, you will be able to participate in live lessons with certified teachers who are native English speakers. The Live Classes take place in virtual classrooms that allow you to speak in real time with your teacher, so you can practice your pronunciation, listening comprehension and oral skills. You can do it on your own time, at your own pace, without having to travel to a classroom across town or carry around heavy and bulky study materials.
Your Open English course includes: Unlimited live classes with native English speakers at any time of the day or night. A practice section loaded with over 400 videos and up-to-date content that will give context to your learning experience. In addition, you’ll have games, Today’s News, learning tools like digital dictionaries and the most advanced speech recognition tools available. A multimedia library of learning material with over 600 lessons carefully crafted to address the learning challenges most students face. A program focusing on the 4,000 words most frequently used in the English language. The ability to tailor your course to individual needs and interests, from business to travel and more.
Live Classes, or live conversation classes, take place in a virtual classroom with a certified, native-speaking English teacher. You can take unlimited classes at any time of the day or night, and you do not need to make any reservations. The best part of these live classes is that they are completely interactive. You can talk to your teachers in real time with only a headphone and a microphone.
Interactive lessons include a wide variety of games and incorporate daily life situations that allow you to actively participate and learn English. These include fill in the blank and drag-and-drop exercises. You learn how to order a meal, ask for directions or make a business presentation. The Lessons compliment practicing English conversation in our Live Classes, and the material you learn is reinforced by audio and video tools at your disposal.
Your practice sessions include personalized practice materials that Open English provides so that you can hone your skills and advance at your own pace between live classes. You will have access to over 500 videos, containing up-to-date content that will give context to your learning experience, plus games, innovative learning activities, and the most advanced speech recognition tools available.
In order to obtain the Certificate of Fluency, Open English students must have passed all units and levels. These academic evaluations will measure their comprehensive, reading and listening abilities, as well as the oral expression. The Open English teachers will send the results and valuable recommendations. Upon finishing each level the student will receive a certificate of completion. At the end of the program, and upon completion of all unit and level tests, the students will receive a Certificate of Fluency.

Pricing & Payments

Open English believes learning English should be easy, and we apply the same philosophy to everything we do. We make it easy for you to choose among several options depending on your region. We accept various methods of payment depending on your country of residence and plan chosen. Please speak to one of our product advisors for additional details.
If for any reason you’re not satisfied with your Open English course, we offer you the chance to cancel your purchase within a seven (7) day period. After this seven (7) day period, you’ll have to pay a two-month cancellation or exit fee.

Hardware and System Requirements

To get started, all you need is a computer and an Internet connection. For the live classes, you will need a headset with microphone.
The minimum requirements to take the Open English course are:
  • Operating system: Windows Vista, 7 or 8, Mac OS X 10.4 or higher, Linux
  • RAM: 1 GB
  • Processor: 1 GHz or higher
  • Sound card: 16-bit
  • Monitor resolution: 1280 x 800 or higher
  • Browsers: Internet Explorer 9, Firefox 4 or higher, Safari 6 or higher, Chrome or Opera 9.6 or higher, with cookies enabled
  • Microphone and headphones
  • Latest version of Adobe Flash Player. If it is not installed, click the following link: //
  • PDF reader such as Adobe Acrobat Reader or Foxit Reader
  • High-speed internet connection

Learn more about Open English

An overview of your English course

Welcome to Open English! Before starting, we invite you to take a tour of our course and get to know all the tools you can use to optimize your experience with Open English.

Study Plan

This shows you the easiest way to learn English and how to obtain the best results from your course. Our Study Plan is very simple and easy to follow.

Live classes

Are you curious about how our live classes actually work? In this video, you can see a real live class in action and find out why our students love our online course.


Practice makes perfect. At Open English, you can practice all the things you’ve learned using entertaining games, videos, music and many other different learning tools. Take a look.


Open English lessons are fully interactive and work with tools that make learning much easier than anything you’ve experienced before, such as the online dictionary, translator, grammar guide and an online chat option that allows you to share your questions and comments.